Creating a payee
Fraudsters can be very convincing and make you believe that the reason for your payment is genuine.
Don't recognise a payment on your statement, not received goods or services you've paid for or you've noticed suspicious activity on your account. We can help.
Send delivery scams packing! If you’ve done your Christmas shopping online, you’ll now be swamped with text and email delivery updates. But keep a close eye on them. Fake delivery notices are being reported by customers right now and we don’t want anyone to be caught out. Please share this with loved ones who may not be on social media.
What to look out for:
Any message stating a driver has tried to deliver your parcel and asking you to click a link to reschedule. Then, being asked to enter sensitive info like your date of birth, mobile number and card details. If you submit personal data, scammers could use it to call you up or access your bank account.
How to stay safe:
Criminals are always looking for new ways they can get you to part with your money and personal details, so it’s really important you know how to spot these fake requests.
They are currently sending fake emails or text messages, pretending to be from companies you trust such as subscription services or even the Bank. They want you to click on links in order to get your personal information. You should never take an unexpected request at face value and should always look to verify it independently.
Some of the ways you can do this are as follows:
Stay one step ahead of the fraudsters with our helpful hints and tips on how to protect yourself from email, text message and telephone scams. You can also read about other scams that we think you should be aware of.
Checked your account and seen a debit card payment go out that you don't recognise? Before reporting it as fraud, there's a few things you can do which may help.
There's a few tips to help check if you've been the victim of fraud or a scam. If you have, there's some easy steps to report it and you can also send us details of suspicious emails, calls, texts or websites.
Available to Isle of Man Bank Personal, Premier and Business customers registered for online banking.
We've formed a partnership with Malwarebytes to offer a free license for Malwarebytes Premium, a cybersecurity detection and protection app for home or business devices. Malwarebytes Premium will be available to our customers free of charge until at least May 2022.
We help protect your card against unauthorised use when you shop online by requesting a One Time Passcode on certain transactions.
Fraudsters can be very convincing and make you believe that the reason for your payment is genuine.
Tips for safe mobile banking with details of how we keep our mobile app secure.
Whether you’re banking online or using our app, you're protected by our Secure Banking Promise.