Stop
Stop and think before parting with your money or important information. Talk it through with someone you can really trust.
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Fraud & Security
Helping you stay safe and secure online
Challenge
Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
Take Five To Stop Fraud
Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.
Latest scams
Fraudsters always try to adapt and change their methods to get personal information and bank details from you.
Spotting scams
Stay one step ahead of the fraudsters with our helpful hints and tips on how to protect yourself from scams that you should be aware of.
Free anti-virus software
Our partnership with industry leader Malwarebytes adds an extra layer to your digital security.
Available to NatWest International Personal, Premier and Business customers registered for online banking.
Don't recognise a transaction?
Checked your account and seen a payment go out that you don't recognise? Before reporting it as fraud, there's a few things you can do which may help.
One Time Passcode
We help protect your card against unauthorised use when you shop online by requesting a One Time Passcode on certain transactions.
Mobile banking security
As mobile usage grows, enhanced mobile security is essential. We help by doing everything we can to keep our mobile app safe.
Secure Banking Promise
Whether you’re banking online or using our Mobile Banking app, rest assured you're protected by our Secure Banking Promise.
Confirmation of Payee
Confirmation of Payee is an account name checking service that reviews the name of the account holder you intend to pay against the details held by the payee’s bank, giving you greater confidence you’re paying the right person.
Your new Debit Mastercard
We’re switching our debit cards over from Visa to Mastercard. Don't worry, your account will remain the same and will work in the same way as your old one.
Your replacement card will be made from 86% recycled plastic.
Further support
Become a Friend Against Scams
Friends Against Scams aims to raise awareness of fraud and scams, encourage people to take part in short online training sessions and make a commitment to spread the fraud protection message to family and friends.