Fraud & Security

Get help identifying a transaction with our list of common retailers

Don't recognise a payment on your statement?

If you don't recognise a payment on your statement it could be because the company you have made a payment to may have a different trading name from the one you expect. For example, if you bought something from Argos, it could appear on your statement as 'Home Retail Group'.

How do I identify who debited my account?

Check our list of common trading names for details of the companies trading under that name or a quick internet search may help identify a retailer.