Don't become the victim of a scam

Creating a payee within online banking

Always consider the purpose of the payment

Fraudsters can be very convincing and make you believe that the reason for your payment is genuine. 

Scams can have a devastating impact on victims and it's important you understand the risks before you continue.

I'm creating a payee as...

Further information and support

Never be pressurised into transferring money. If you're unsure, we suggest you take a day or two to think about what's being asked and talk it through with someone you can really trust. 

Please note: This message will be shown on many of our payment features to help customers stay safe and secure and doesn't mean you’re specifically at risk. To protect yourself it’s really important you consider the above guidance before you make any payments.

If you believe you've been the victim of a scam, or you're in contact with someone you think is trying to scam you, please contact our dedicated scams reporting line using the telephone number on the back of your debit card.