Have more control of your own payment limits

You can increase or reduce the limits for payments made from your mobile app or online banking, with a daily maximum of £20,000. 

We recommend setting the payment limits to a level that suits your requirements.

What you’ll need:

Mobile app

• Log in to the app
• Select a current account
• Then select 'Payments' followed by 'Payment limits'
• Tap on the limit you wish to change
• Tap on the drop down arrow and select the amount you wish to change the limit to
• Select ‘Next’ and approve the limit change with your biometrics
• Review the limit change and read the ‘Stop and Think’ information and tick the box and 'Confirm' when you are happy to proceed

Online banking

• Log in to online banking
• Select ‘Payments & transfers’ from the main menu
• Under the ‘Make a payment or transfer’ heading select ‘Manage my personal payment limits’
• Choose the limit you wish to change by selecting ‘Amend Limit’
• Enter the amount you wish your limit to be set to
• Read the ‘Stop and Think’ information and tick the box when you are happy to proceed
• Select ‘Next’ and review the limit change
• If correct, you'll need to confirm the change using your card reader or mobile app registered for biometrics approval. Please follow the on-screen instructions.

You‘ll receive confirmation that the payment limit change has been successful.