Scam alert

Fraudsters are calling customers pretending to be from the bank. We haven't been contacting customers about the global IT incident.

Fraudsters are trying to trick customers into giving out their account details. This could include card details, PIN codes and login information.

Don’t be rushed and stay in control of your account. Follow these steps to keep yourself safe:

• Never move your money at the request of an unexpected caller over the phone.
• Don't disclose your full PIN, password, or payment codes to anyone over the phone.
• Never give anyone remote access to your computer or device. If someone has remote access, you may notice your mouse cursor moving on its own or your screen goes blank.
• Don't download software on the instruction of others as this can be used by fraudsters.
• Don't visit a website you're directed to by an unexpected caller.

If you think you have been targeted by fraudsters, hang up and contact us immediately using a different device. Please contact us using the number on the back of your card or one of our published numbers.