Mobile app
Service working normally
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Service status
Find out how our services are running
Our services
Here you can see whether our range of services are running as we expect, if we're aware of any issues or if we're planning a period of maintenance soon.
Planned upgrades
In order to keep our systems up to date we sometimes need to carry out essential maintenance.
So we don't cause you too much disruption, we aim to do this in the early hours of the morning.
When we have essential maintenance planned outside of these times, we will provide an update below and give you the specific times and services affected.
Online banking
Service working normally
Websites
Service working normally
Web chat
Service working normally
Payments
Service working normally
Debit cards
Service working normally
ATMs
Service working normally
Telephone services
Service working normally
You can access banking services through our digital channels, online banking or our mobile app.
Mobile branch
Temporary Route Change for Laxey customers
From 9 January to 31 March, Penny won’t stop at Laxey as parking is suspended due to roadworks.
To help Laxey customers, we'll extend our Monday stop at Onchan, 10:45am to 3:15pm.