Here you can see whether our range of services are running as we expect, if we're aware of any issues or if we're planning a period of maintenance soon.
If you're concerned about being impacted financially due to coronavirus (COVID-19), or being unable to get to the bank, we're here to support you. We’re monitoring the situation closely and you'll find regular updates and information on how we can support you on our coronavirus support hub.
In order to keep our systems up to date we sometimes need to carry out essential maintenance.
So we don't cause you too much disruption, we aim to do this in the early hours of the morning.
When we have essential maintenance planned outside of these times, we will provide an update below and give you the specific times and services affected.
To ensure we continue to provide you with a reliable service, we will be carrying out routine maintenance from approximately 01:25 BST until approximately 04:45 GMT this Sunday 26 September. This means that our Mobile banking will be unavailable during these times. We are sorry for any inconvenience that this will cause and thank you for your patience.
To ensure we continue to provide you with a reliable service, we will be carrying out routine maintenance from approximately 01:30 BST until approximately 06:00 GMT this Sunday 26 September. This means that our Online banking will be unavailable during these times. We are sorry for any inconvenience that this will cause and thank you for your patience.
Full details are available via our Branch Locator.
We are currently experiencing higher than normal call volumes. Due to the number of calls we are receiving your line may be silent while waiting. You can continue to access banking services through our other channels including online, mobile, ATMs, and telephone banking.
Visit our Coronavirus support page for additional support and guidance.
