How can I get a copy of my statement?
Online banking
If you want paper copies of your online statements for your current or savings accounts, you can save and print PDF versions from your Online banking service.
You will get an email when your most recent statement is available.
For help with printing paper statements, you can follow the step by step instructions.
- Log in to online banking at www.onlinebanking.iombank.com (opens in a new window)
- Select 'Statements & transactions' from the main menu and then 'Statements' from the 'Your statements' section
- Your available statements for the highlighted account and given year in the time period dropdown will be shown on screen
- You can choose a different account if you have more than one and change the year using the time period dropdown
- Select the relevant statement cycle link displayed on the page and it will download as a PDF file as per your browser settings
You can now print or save the PDF file.
Mobile banking
Once logged in to the app:
- Select the relevant account
- Choose the ‘Statements’ option
- Select the statement you would like to view
- Tap the export button on the top right of the screen
- Choose how you’d like to export the statement
Request a statement by post
If you can't print a PDF statement or don't have access to a printer, please contact us. In order for us to help you as quickly as possible, we need you to log in to your online banking or mobile app and open a chat to Cora.
Please follow the steps below:
- Online banking - Log into Online banking. From your home screen, click 'Chat to Cora' to start a chat and type ' Help with my statement'
- Mobile app - Go to the home screen of your mobile banking app. Tap 'Help' at the bottom of the screen, then 'Chat to Cora' to start a chat and type 'Help with my statement'
If you are unable to log in, please chat to Cora using the button below
Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.