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How can I get a copy of my statement?

How can I get a copy of my statement?

If you want paper copies of your online statements for your current or savings accounts you can save and print PDF versions from your Online banking service.

You will get an email when your most recent statement is available.

For help with printing paper statements follow these step by step instructions.

  1. Log in to Online banking at www.onlinebanking.iombank.com (opens in a new window)
  2. Select 'Statements & transactions' from the main menu and then 'Statements' from the 'Your statements' section
  3. Your available statements for the highlighted account and given year in the time period dropdown will be shown on screen
  4. You can choose a different account if you have more than one and change the year using the time period dropdown
  5. Select the relevant statement cycle link displayed on the page and it will download as a PDF file as per your browser settings

You can now print or save the PDF file.

Want a copy posted to you?

If you find you can't print a PDF statement by following these instructions, or don't have access to a printer, you can chat to our Online banking helpdesk or call in to a branch. You should receive your paper statement within 7-10 days of ordering it. There are no charges for ordering copies of statements however there is a £3 charge for historic statements.

Great news! If you use Online banking with paperless statements and you need paper copies as evidence of your identity or income, we can arrange to send some to you free of charge. You can ask for up to 3 months of paper statements twice in a 12 month period. To order, please chat to Cora, your digital assistant.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

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