My standing order is due out tomorrow, can I still cancel it?

You can use the options below however you will need to give us 2 working days notice before the payment is due:

 

Cancelling a standing order online

 

If your payment is due out within the next 2 working days and you wish to cancel the payment, you will need to contact telephone banking by 6:00pm on the working day before the payment is due.

You can get in touch by calling:

01624 637000

Call +44 (0) 1624 637000 from abroad

Using Relay UK? Call 18001 01624 637000

Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.

 

Cancelling a standing order using your mobile banking app

 

1. Login to your Mobile Banking app
2. On the home screen tap the ‘Payments’ button on the navigation bar located at the bottom of your screen
3. Ensure the account displayed is where the standing order is paid from. You can easily swipe to change accounts
4. Tap ‘Regular payments’
5. Tap ‘Standing orders’
6. Tap on the Standing order you wish to cancel
7. Tap ‘Cancel Standing order’