Overlay

What happens if my contactless card is lost or stolen?

What happens if my contactless card is lost or stolen?

To report the loss or theft of a card or cheque book, it's important to let us know as soon as you can.

To report a lost or stolen debit card or cheque book please call:

01624 637000

Call +44 (0) 1624 637000 from abroad

Using Relay UK? Call 18001 01624 637000

Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.

Outside these hours, please call 0370 600 0459 or +44 (0) 1268 500 813 from abroad.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

Other help and support