I am struggling with my loan & credit card monthly payments, can you help?

If you're experiencing difficulty please contact us. It's important you take action as soon as possible. We can offer guidance and may even be able to defer or reschedule your loan repayments.

You can get in touch by calling:

01624 637000

Call +44 (0) 1624 637000 from abroad

Using Relay UK? Call 18001 01624 637000

Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.

Or please visit a branch.

Looking for your nearest branch?
Find your nearest branch using our branch locator.