How does coronavirus (COVID-19) affect my Gold account travel insurance?
Thankfully, the days of the COVID-19 outbreak and the global impact it had are well in the past and travel restrictions have been lifted in virtually all destinations worldwide. While domestic and international travel numbers have returned to pre-pandemic levels, there are still important considerations to keep in mind when planning your next trip.
Before booking, ensure you are up-to-date with the latest advice from the Foreign, Commonwealth & Development Office (FCDO) or the relevant government authority in your country of residence regarding your intended destination. Opt for travel providers that offer protection through recognised industry schemes like ATOL or ABTA in the UK, and consider using a credit card for added security. Understanding the specifics of your travel insurance coverage is essential, including knowing what documentation is required in the event of a claim. Our FAQ section below offers valuable insights, and our team is available to assist if you have further questions.
Please note: This page was last updated on 19th June May 2025 and to the best of our knowledge is correct at the time of writing. The general advice below does not replace the terms and conditions of your Gold account travel insurance policy which you should read for further information.
For assistance and claims, please contact:
Membership services: 023 9267 6061
From abroad: +44 (0) 23 9267 6061
Email: iombank.insurance@allianz-assistance.co.uk
Useful websites: