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Who is eligible to complete 'Banking My Way'?

Who is eligible to complete 'Banking My Way'?

All customers aged 16 and over can use Banking My Way. Details can be added by you in Online banking or by us when you visit our branches or speak to our Customer Contact teams.

What options are available for me to select in Banking My Way?

What options are available for me to select in Banking My Way?

The options that can be selected for ‘About Me’ and for ‘Support Me’ here(opens in a new window).

How do we ensure that we keep your Banking My Way information accurate and up to date?

How do we ensure that we keep your Banking My Way information accurate and up to date?

We will review your Banking My Way details every 12 months.

12 months after you last updated Banking My Way you will be invited to confirm that the information is still up-to-date in your Online banking, visit a branch or call our Customer Contact centre.

You can also make amendments at any time through Online banking or contacting us in a Branch or phoning our Customer Contact Centre.

How long does it take for my Banking My Way information to be updated?

How long does it take for my Banking My Way information to be updated?

Our systems will update within a 24 hr period.

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