How do I contact you for Online banking help?

Card-reader assistance

For help with Online banking or for card-reader assistance, please chat to Cora, your digital assistant.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

If you have an account specific question please call Telephone Banking using the same Security Details as Online Banking.

You can get in touch by calling:

01624 637000

Call +44 (0) 1624 637000 from abroad

Using Relay UK? Call 18001 01624 637000

Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.

Alternatively you may be eligible to use your biometrics on your mobile app.