I get an error message when I click to log in or access the online banking login page via a saved bookmark

If you get one of these error messages:

• ERR_CONNECTION_RESET
• Site cannot be reached
• Secure Connection Failed - The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem
• The site returned no content

Please try the following:

• Fully close and re-open your browser
• Clear your temporary internet files and cookies
  OR Clear individual cookies, you can view the steps to do this in your browser help pages

If these suggestions don't work, please open a browser window in private browsing or incognito mode or try an alternative browser.

If you're struggling to access our online banking site, don't forget you can also access your accounts using our mobile app.