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Gold travel insurance

Your Gold account includes family travel insurance which offers comprehensive cover when travelling and includes winter sports cover so you can travel with peace of mind. If you need medical assistance whilst abroad, we have local knowledge of medical facilities and multi-lingual staff available 24x7 to speak to local medics.

Emergency contact information

24 hour Assistance Helpline: 020 8763 3046
From abroad: +44 (0) 20 8763 3046

Lines open 24 hours a day


Non emergency contact information

Membership Services: 02392 676061

Customer Services:
Lines open Monday to Friday 8am to 8pm, Saturday 9am to 5pm

Travel Claims:
Lines open Monday to Friday 9am to 5pm,closed Bank Holidays