Gold account travel insurance
Your Gold account includes worldwide family travel insurance which offers comprehensive cover when travelling and includes winter sports cover so you can travel with peace of mind.
If you need medical assistance whilst abroad, we have local knowledge of medical facilities and multi-lingual staff available 24x7 to speak to local medics.
All your travel insurance documents in one place
Travel insurance contacts
Emergency medical assistance and claims
If you are injured or ill while you are away, please contact:
Emergency Assistance Service:
020 8763 3046
+44 (0) 20 8763 3046
Lines are open 24 hours a day, 365 days a year.
Non-emergency assistance and claims
For non-emergency claims, please contact:
023 9267 6061
+44 (0) 23 9267 6061
Lines are open 9am to 5pm, Monday to Friday.