Updates to Gold travel insurance
Working with our Travel Insurer provider Allianz we have made improvements to your travel insurance cover for claims arising from epidemic or pandemic diseases.
Travel insurance contacts
Emergency medical assistance and claims
If you are injured or ill while you are away, please contact:
Emergency Assistance Service:
020 8763 3046
+44 (0) 20 8763 3046
Lines are open 24 hours a day, 365 days a year.
Non-emergency assistance and claims
For non-emergency claims, please contact:
023 9267 6061
+44 (0) 23 9267 6061
Lines are open 9am to 5pm, Monday to Friday.