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Reporting fraud

Help us to beat the fraudsters

Have you noticed any suspicious transactions or think you're a victim of fraud? Here's how to report it...

Monday to Friday 7am - 7pm, Saturday 7am - 1pm, Sunday closed

Telephone: 01624 637000

From abroad: +44 1624 637000

Outside these hours please call 0800 032 5963 ( +44 131 339 7609 from outside the UK).

Please be prepared to answer some security questions so we can verify your identity.

Credit card fraud

If you need to report fraud in relation to a Isle of Man Bank credit card, you should telephone 0800 161 5153 (24 hours a day).

From outside the United Kingdom telephone +44 1268 508 020 (24 hours a day). You can reverse the charges on calls from abroad.

Received a suspicious email that claims to be from us?

If you have received a fraudulent or suspicious email, and not responded to it, please forward the e-mail to

However, if you have responded to the e-mail, and/or you suspect that any of your accounts with us have been accessed online by someone other than yourself, please contact us immediately on 0800 161 5154 (Minicom 0845 900 5961). When calling from abroad please dial +44 1268 500874 (Minicom +44 118 963 9148).