Identity Theft

Your identity is valuable to a fraudster

We will never ask you for your full PIN or password. If you are asked for this, it will be a scam and should be reported to us.

What is identity theft?

Identity theft is when a fraudster steals your personal information to impersonate you, open bank accounts, obtain credit or set up businesses.

Some details are obviously sensitive, like the password to your online banking however there are other details that fraudsters might want to find out too such as:

  • Date of birth
  • Full name
  • Address

This is why you should always be cautious of what you publish on social media and check your privacy settings to ensure only people you trust are able to see what you share.

Your personal details need to be kept private. Personal information, like your full name and address, is what you use to prove who you are to banks and other financial companies.

How would a fraudster use my personal details?

Identity fraudsters can use your personal information to do things like:

  • Withdraw money from your account
  • Use money from your account to pay for goods and services
  • Set up a credit card or store card in your name
  • Apply for a loan in your name
  • Apply for a mobile phone contract

Help prevent identity theft

How to report fraud

If you think you may have been victim of atm fraud then we're here to help. 

Fake emails

Known as phishing

Emails pretending to be from legitimate sources, however that are asking you to give away personal or private information.

Fake telephone calls

Known as vishing

Phone calls from fraudsters that encourage you to give out personal details, such as your debit card number or card reader codes.

Fake text messages

Known as smishing

When a fraudster sends a text message to try and trick you into giving away your personal and security information.