Fraud & security

Tips for shopping safer

Stay safe when shopping online

Purchase scams are when fraudsters target you with tempting offers that are probably too good to be true. These ads come across as very convincing and ask you to pay for items that will never arrive.

When you are shopping online, consider the following tips:

If you’re ever unsure if something is genuine, call us using the number from the back of your card or from our website.

To find out more, please visit our fraud and security centre.

Think you have been caught out?

It can happen to anyone, and it's better to be safe than sorry. We're here to help, whether you see a transaction you don't recognise, or accidently gave personal details to someone you don't trust.