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Complaint Form

Make a complaint online

Online complaint form

At Isle of Man Bank we do everything we can to make sure our customers get the best possible service. However sometimes, we don't get things right.

When that happens, we always encourage you to tell us, so that we can put matters right.

Your location:

This form is for customers with accounts held in the Isle of Man only.

Your details:

Your complaint:

Contacting you about your complaint:

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Thank you, your complaint has been submitted and you will be contacted by a complaint handler within 5 business days.

Please note that submissions received after 5pm (UK time) on business days or at any time on non-business days will be treated as received the following business day.