Get more control with a virtual card
What is a virtual debit card?
A virtual debit card is a digital card that you can create and manage using our mobile app. Each card has its own unique details, offering a secure alternative to carrying a physical card.
You can use your virtual card for online shopping, over the phone or to make contactless payments. It's linked to your account, just like your physical card, so payments will be debited from your balance.
To create a virtual card using our mobile app, you must have one of the following accounts and be registered for the app's biometric approval feature:
- Gold account
- Select account
- Student account
Benefits of using a virtual card
Get more control and security
If you see a payment you don’t recognise, cancel and create a new virtual debit card. You can keep using your physical card as normal.
Organise your spending
Budget better by giving your virtual debit cards a purpose like paying bills or travel and separate your spending across multiple debit cards.
Personalise your cards
Create your own card label or choose from a list of our suggestions like eating out and groceries. Change this anytime in your app.
How to create a virtual card
You can create virtual debit cards using our mobile app. To create a card, you must be registered for the app's biometric approval feature.
- Log in to our mobile app
Select your account and tap ‘Manage cards & Apple/Google Wallet’. Choose ‘Virtual cards'. - Personalise your virtual debit card
Create a unique label for your virtual card or pick one from the list. Confirm with biometric approval. - The card will be ready to use by the next working day
It may take longer on a weekend or bank holiday. We'll notify you once your virtual card is ready to use. - Use your virtual card online, in person or over the phone
Once created, you can see the virtual card details using 'See details' on the 'Virtual cards' screen.