Mobile app
- Log in on your Isle of Man Bank mobile app
- Select the profile menu at the top right
- Click on Notification centre
- Click on Notification settings
- Choose which account to amend the alerts on
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Text alerts
The Alerts service is available on mobile phones registered with a Channel Islands, UK or Isle of Man mobile phone provider (07 mobile numbers). Currency conversion charge alerts are sent to 07 mobile numbers and international mobile numbers.
Make banking easier with text messages
With our range of Alerts you can stay up to date with your finances and keep track of certain changes to your account. This provides you with enhanced security because you’ll notice if something unexpected happens on your accounts.
Balance alerts
You can set up alerts to inform you when your account goes above or below a certain limit, so you’ll know when you’ve received a large payment or if your money’s running low. We’ll check your balance at 6am and we’ll aim to text you at around 8am the same day or around 10am if it's a weekend.
Activity alerts
Activity alerts allow us to send you confirmation text messages, when certain activities take place on your account. This means you’ll be able to keep track of certain changes to your account without having to call, visit a branch or log on to online banking. They’ll also provide you with increased security because you’ll notice if something unexpected happens on your account.
We’ll send you an activity alert as confirmation whenever you:
- create or amend a payee – either an individual or company
- create or amend a standing order
- update your address or telephone details
- are issued with a new debit/cash card or PIN
Currency Conversion Charge Alerts
We send you a notification to alert you when you use your debit card to undertake purchases and cash withdrawals involving a currency exchange in a European Economic Area (EEA) currency (euro and non-euro). The aim of the SMS message is to give you greater transparency on foreign exchange charges for debit card transactions made in the European Economic Area.
You will receive a cross border SMS message for only the first debit card transaction made in each EEA currency (euro and non-euro) per calendar month. For example, if you transact in Polish złoty and Hungarian forint in the same calendar month, you will receive a cross border SMS message for only the first transaction made in each currency.
Manage your alerts
You can set up or manage your text alert preferences through any of these channels:
Please remember we will never ask you for your PIN or Password details by text or email.
Online banking
- Log into online banking
(don't use online banking? Sign up today.) - Click on 'Alerts' on the left-hand-side menu
- Click on 'Manage your alerts'
Over the phone
If you have an eligible Sterling current or savings account with Isle of Man Bank you can register or manage Alerts at your local branch or via Telephone banking.
If you come into a branch, please bring your debit card with you or some form of photo identification such as a current passport or current photo card driving licence.
Important information
We won't charge you for using our Alerts service. However, your network operator may charge you for receiving a text alert from us or for sending a mobile text message to us.
Please remember we'll never ask you for your PIN or Password details by text or email.