Contact Us

How can we help you today?

We're currently experiencing high call volumes

If you urgently need our help within the next 72 hours please phone us - wait times are currently higher than usual.

If your query isn't urgent, please consider the following alternative ways to get in touch with us:

  • Existing customers can use the 'Message Us' feature in our mobile app;
  • Existing customers can also use the ‘Chat now’ service via Online Banking

Get help in an emergency

General contacts

Book a branch appointment

Come in to one of our flagship stores for a free Financial Health Check with one of Customer Advisors.

Take 20 minutes to have a chat with us and we can suggest easy ways to stay in control of your day-to-day spending and recommend simple ideas and tools to help you make the most of your money.

How are we doing?

Need to make a complaint?

Tell us, so we can put it right

We want to make it easy for you to tell us when things go wrong, resolve your complaint and make sure you're satisfied with how your complaint was resolved.

Experienced great service with us?

Recognise a member of staff

We're really pleased you've had great service from us. Use our online form to nominate the member of staff for a service award.

Want to leave us some feedback?

Tell us what we're doing well

You can use our online form to give us some feedback. We're always looking for ways to improve and your feedback is important to us.

Something else we can help you with?