We continue to experience high call volumes and apologise for any delay in helping with your request.
If you’re impacted financially due to the coronavirus (COVID-19) pandemic and require financial support within the next 72 hrs, please call us and one of our colleagues will answer your call as soon as possible.
Calls may be recorded.
To allow us to focus on customers who need us urgently, please avoid calling the line if financial support is not required in the next 72 hrs.
If you have a general question about the support available that is not answered on our Support Centre, please complete our support form and a member of our team will contact you as soon as possible.