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Branch Locator

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Branch opening hours

Updated: 5th March 2021

Following the Government announcement of a circuit-breaker lockdown, we’d like to update you on what this means for our customers. 

In order to allow us to follow the guidelines and to help us protect vulnerable colleagues, we need to make some changes to our branch service.

  • Penny, our mobile branch, will temporarily be off the road from the end of Tuesday 2nd March.
  • Our Regent Street branch will temporarily close from Tuesday 2nd March.
  • Our Athol Street, Ramsey and Port Erin branches will remain open from 9.30am to 4.30pm Monday – Friday for essential banking only.

Please only come in to branch if your visit is absolutely critical and you’re unable to do what you need to do using our telephoneonline and mobile app banking services. We are open for essential purposes only. 

If you must visit a branch, please adhere to the government’s requirements for two metre social distancing and face masks. Please help keep our colleagues and the island community safe.

Changes to our branch network

In recent years more of our customers have opted to bank with us using our Mobile app, Online Banking and Telephone banking services.

Customers now visit our branches less often and, in some cases, never at all. We’re committed to keeping branches as part of our service offering but it’s now necessary to reduce our branch network for commercial reasons.

Locate your nearest branch and check our opening hours

Calls may be recorded.

Athol Street, Douglas

2 Athol St, Douglas, IM1 2SG
  • 01624 637000
  • Sort Code: 55-91-00
  • Monday - Friday: 09:30 - 16:30
  • Cash Machine available during branch opening hours

Regent Street, Douglas

Regent St, Douglas, IM1 2LH
  • Branch temporarily closed to the public.
  • 01624 637000
  • Sort Code: 55-91-00
  • Cash Machine available 24/7

Following the announcement of the lockdown on Tuesday 2nd March, this branch will be closed to the public until further notice.

Parliament St, Ramsey

Parliament St, Ramsey, IM8 1AP
  • 01624 637000
  • Sort Code: 55-91-10
  • Monday - Friday: 09:30 - 16:30
  • Cash Machine available 24/7

Station Road, Port Erin

Station Rd, Port Erin, IM9 6AE
  • 01624 637000
  • Sort Code: 55-91-04
  • Monday - Friday: 09:30 - 16:30
  • Cash Machine available 24/7

Cash machines

If you are looking to withdraw cash but can't make it to one of our branches look no further. We have a number of cash machines around the isle for your convenience:

Noble's Hospital, Strang, IM4 4RJ

Sea Terminal, Douglas, IM1 2BY

Corkill's Garage, Onchan, IM3 1BA

Ronaldsway Airport, IM9 2AS

Book a video or telephone appointment

Book a video banking or phone appointment with one of our team from your usual branch  for the following services:

  • A Financial Health Check
  • Open a current account or savings account
  • Discuss lending options
  • Digital drop-in session with one of our TechXperts
  • A general enquiry about your account

Once you’ve booked your appointment, we’ll phone you within 24 hours to confirm the details and check whether you’d like to use the video banking or telephone option.

Our branches are still open (with the exception of Regent Street) for essential banking only (for example urgent cash transactions).

What is Video Banking?

This is a face-to-face banking service that allows you to talk to us wherever you are, using a smart phone, tablet or computer.

It's easy to use, secure and confidential and you can book an appointment Monday to Friday, GMT.

You must have a device that has a camera or a webcam connected to it, along with a connection to the internet. Video banking calls may be recorded.

Things to consider about Video and Telephone Banking appointments

Video Appointment Banking

Telephone Appointment Banking

Something else we can help you with?