If you are concerned about being impacted financially due to coronavirus (COVID-19), or being unable to get to the bank, we are here to support you.
Our mobile app and online banking are available to help you manage your everyday banking needs without having to leave your home. For more details please visit our Ways to Bank section.
If you are struggling financially please visit our dealing with financial difficulties webpage.
If you are concerned about proceeding with travel arrangements please contact the company you have booked with for further guidance.
If you need our help
- Speak to your usual point of contact
- Message us securely in our app
We’re monitoring the situation closely and will provide updates on our coronavirus support webpage.
Be alert to suspicious phone calls, texts or emails from anyone claiming to be from the bank with a message about coronavirus. Trusted organisations will NEVER ask you for your full PIN or password, card reader codes, or ask you to move money from your account.