Search
Search
Overlay
Add, change, or remove signatories for your business account

Manage your business account signatories

On this page
What changes can I make?
Tips for completing a form
Common questions
Download a mandate

What changes can I make?

You can easily manage your business account signatories using our mandate forms below. You can:

  • Add or remove signatories
  • Update details for existing signatories
  • Change the signing rules for your account

To avoid any delays, please choose the correct form for your business or organisation.

Tips for completing a mandate form

When filling out the mandate form, please follow these steps:

  • Use black ink when signing the form.
  • If you need to make any changes after printing, just use black ink and initial any updates.
  • Don't shorten, abbreviate or change your business or trading name.

If you're adding or changing a signature, we'll need:

  • Photo ID, like a passport or driving licence.
  • Proof of address, such as a recent utility bill or bank statement.

Common questions

How to download a mandate

To avoid any delays, please choose the correct form for your business or organisation.

Important: Adding signatories to your account mandate does not automatically give them a debit card or online banking access. If they need these services, separate application forms must be completed. You’ll find the relevant forms below (where applicable for your account type).

To add, change, or remove signatories for a Sole Trader: 

 

Step 1: Please complete the Sole Trader Mandate, 

Download Third Party Mandate (PDF, 143 KB)

Step 2: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

Step 3: If they need online banking access, complete: 

Online banking application for Sole Traders (PDF, 74 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for a Partnership: 

 

Step 1: Please complete the Partnership Mandate, 

Download Partnership Mandate (PDF, 177 KB)

Step 2: Include an up-to-date list of Members/Partners along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

Step 4: If they need online banking access, complete: 

Online banking application for Partnerships (PDF, 298 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for a Unincorporated Club, Society or other Community Organisation: 

 

Step 1: Please complete the Unincorporated Club, Society or other Community Organisation Mandate

Download Unincorporated Club, Society or Community Organisation Mandate (PDF, 198 KB)

Step 2: Include an a copy of the minutes from a recent meeting (like an AGM, that confirms the appointment of new signatories.) along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

Step 4: If they need online banking access, complete: 

Online banking application for Unincorporated bodies (PDF, 298 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for an Individual Trustee(s): 

 

Step 1: Please complete the Individual Trustee(s)

Download Individual Trustee(s) Mandate (PDF, 114 KB)

Step 2: Include an up-to-date list of Trustees along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for a Company Limited by Guarantee: 

 

Step 1: Please complete the Partnership Mandate, 

Download Company Mandate (PDF, 81 KB)

Step 2: Include an up-to-date list of Register of Directors along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

Step 4: If they need online banking access, complete: 

Online banking application for a Limited Company (PDF, 73 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for a Company Limited by Shares: 

 

Step 1: Please complete the Company Limited by Shares Mandate, 

Download Company Mandate (PDF, 81 KB)

Step 2: Include an up-to-date list of Register of Directors along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

Step 4: If they need online banking access, complete: 

Online banking application for a Limited Company (PDF, 73 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for a Limited Liability Company (LLC): 

 

Step 1: Please complete the Limited Liability Company (LLC) Mandate, 

Download Limited Liability Company (LLC) Mandate (PDF, 90 KB)

Step 2: Include an up-to-date list of Register of Directors along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for a Limited Liability Partnership (LLP): 

 

Step 1: Please complete the Limited Liability Partnership (LLP) Mandate, 

Download Limited Liability Partnership (LLP) Mandate (PDF, 84 KB)

Step 2: Include an up-to-date list of Members or Partners along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

Step 4: If they need online banking access, complete: 

Online banking application for a Limited Liability Partnership (PDF, 75 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for a Limited Partnership (LP): 

 

Step 1: Please complete the Limited Partnership (LP) Mandate, 

Download - Limited Partnership (GP is a Company) Mandate (PDF, 73 KB)

Download - Limited Partnership (GP is a LLP) Mandate (PDF, 73 KB)

Download - Limited Partnership (GP is a LP) Mandate (PDF, 75 KB)

Step 2: Include an up-to-date list of Register of Directors along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for a Private Limited Company:

 

Step 1: Please complete the Private Limited Company Mandate, 

Download Company Mandate (PDF, 81 KB)

Step 2: Include an up-to-date list of Register of Directors along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

Step 4: If they need online banking access, complete: 

Online banking application for a Limited Company (PDF, 73 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for a Public Limited Company (PLC):

 

Step 1: Please complete the Public Limited Company (PLC) Mandate, 

Download Company Mandate (PDF, 81 KB)

Step 2: Include an up-to-date list of Register of Directors along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

Step 4: If they need online banking access, complete: 

Online banking application for a Limited Company (PDF, 73 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

To add, change, or remove signatories for an Unlimited Company:

 

Step 1: Please complete the Unlimited Company Mandate, 

Download Company Mandate (PDF, 81 KB)

Step 2: Include an up-to-date list of Register of Directors along with the mandate.

Step 3: If the new signatory needs a debit card, complete: 

Business debit card application (PDF, 736 KB)

(Submit a separate form for each person needing access)

Important:
New signatories will receive full access, which is not limited by the signing rules in your mandate.

Once you’re ready, please print and sign the completed mandate(s). You can post, or take these along with the necessary documents to your nearest branch. Please mark this for the attention of the Business Banking Amendments Team.

If you need further help, please request a callback.

If you need further help, please request a callback.

Once you’re ready:

  • Print and sign the completed mandate(s)
  • You can post, or take these along with the necessary documents to your nearest branch
  • Mark them for the attention of the Business Banking Amendments Team