Business Banking

How to get in touch

Emergency contacts

Reporting fraud or a suspicious transaction

Have you noticed any suspicious transactions or think you're a victim of fraud?

Report a lost or stolen card or cheque book

If you've lost your card or cheque book let us know as soon as you can.

We're currently experiencing high call volumes

If you urgently need our help within the next 72 hours please phone us - wait times are currently higher than usual.

If your query isn't urgent, please consider the following alternative ways to get in touch with us:

  • Existing customers can use the 'Message Us' feature in our mobile app;
  • Existing customers can also use the ‘Chat now’ service via online banking

General contacts

How are we doing?

Need to make a complaint?

Tell us so that we can put it right

We want to make it easy for you to tell us when things go wrong, resolve your complaint without delay and make sure you are satisfied with how your complaint was resolved.

Experienced great service with us?

Recognise a member of our staff

We're really please you've had great service from us. Use our online form to nomiate the member of staff for a service award.


Want to leave us some feedback?

Tell us what we're doing well or how we can improve

You can use our online form to give us some feedback. We're always looking for ways to improve and your feedback is important to us.


Something else we can help you with today?