Fraud & security
- Find out how to report a suspicious email or fraud on your bank account
- Get hints and tips on banking securely online
- Protect yourself by reading about the latest scams
Noticed suspicious transactions or need to report a lost debit card? Or maybe you need to talk to us about your bank account.
All the contact information you need can be found here from emergency contact numbers to making a complaint.
It is important to make sure we have your up-to-date address details on record. If your address has changed or is about to change, you can let us know using our 'Change of Address - Business Customers' form.
The form can be used to update:
for the following types of accounts:
N.B. The "Change of Address - Business Customers" form requires a wet signature and cannot be submitted online. Please return original signed form to your local branches in person or by post.
If your personal address has also changed, you can find intructions on how to update your personal accounts on our Manage Your Details page
Whether you're going on holiday or travelling on business you can find information about currency, using your card abroad and sending or receiving money internationally here.