Fraud & security
- Find out how to report a suspicious email or fraud on your bank account
- Get hints and tips on banking securely online
- Protect yourself by reading about the latest scams
If you're concerned about being impacted financially due to coronavirus (COVID-19), or being unable to get to the bank, we're here to support you. We’re monitoring the situation closely and you'll find regular updates and information on how we can support you on our coronavirus support hub.
Noticed suspicious transactions or need to report a lost debit card? Or maybe you need to talk to us about your bank account.
All the contact information you need can be found here from emergency contact numbers to making a complaint.
We recognise that our customers have a range of needs and we've taken steps to make our services available to everyone.
From requesting a payment, standing order amendments or changing your personal details.
Whether you're going on holiday or travelling on business you can find information about currency, using your card abroad and sending or receiving money internationally here.