Support for eQ Mobile
eQ Mobile app is available to eQ online banking customers using a compatible Apple iPhone or Android device. Touch ID & Face ID are available on selected Apple devices. Android Fingerprint is available on selected Android devices.
Installing eQ Mobile
- Ensure your system administrator has enabled eQ Mobile permissions on your profile
- Search for eQ Mobile in the Apple App Store (for iPhones) or the Google Play Store (Android devices)
- Install the app on one device only
- Register your connections using your smartcard & reader
eQ Mobile is only available for Apple iPhones with operating system version 12.4 above and Android devices with operating system version 6 or above.