For non-personal accounts closed due to compliance and regulatory requirements

Account reclaims

Why was the account closed?

As part of our ongoing compliance and regulatory procedures, we are required to periodically review our records and ensure certain information that we hold is up to date. If we do not receive the relevant information within a certain period then we must close the business account(s).

Funds from these account(s) are retained and may be reclaimed subject to completion of the Reclaim form together with a formal payment instruction from appropriately authorised representatives.

What do I need to do?

Please complete and return the following documents to DSD Reclaims, P.O. Box 87, Isle of Man, IM99 3HS.

  • a Reclaim form (Sections 1, 2, 3, 4 and 5)
  • a payment instruction
  • a signed/dated copy of the corporate structure showing the relationship from the banked entity to the ultimate beneficial owner

The reclaim form and payment instruction should be authorised in accordance with the mandate held previously by the bank. In the event that the authorised representative has changed, please complete Section 4 with details of the new Authorised representative(s). We may request additional information at our discretion.