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Been asked to call us?

Fraudsters may send you a message pretending to be
from us, asking you to call a phone number and
confirm your personal information

Don't get caught!

You may be aware of the terms ‘phishing’ and 'smishing' where fraudsters send an email or text messages pretending to be from us. The fraudster may send you a message saying that there's a problem with your bank account, asking that you call the bank using a telephone number held in the message. If you do so, fraudsters will try to trick you into giving away your personal and security information.

We recommend you follow these simple steps to help stay secure:

  • Never give your full PIN or full password to anyone
  • Never respond to suspicious emails or text messages
  • Never click on links or attachments in suspicious emails or text messages
  • If you're in doubt about the authenticity of a message from us, please contact us immediately

WE WILL NEVER ASK YOU FOR YOUR FULL PIN AND FULL PASSWORD BY EMAIL, TEXT OR OVER THE TELEPHONE