Mobile App

• From the 'Get Cash' option within your mobile banking app, choose the amount of cash that you would like to withdraw and tap 'Get cash code'.
• Tap 'Reveal code' to see your code or 'Share' to send it to somebody else.
  You can also tap 'Cancel' to cancel the code.
• You (or the person you have shared the code with) have 3 hours to withdraw the cash from a cash machine that supports Get Cash*.
  If the code expires, the funds will re-credit your account within 24 hours.
• To withdraw the cash, simply press 'Enter' on the cash machine and follow on-screen instructions for 'emergency cash'

* Get Cash can be used at any cash machine belonging to Isle of Man Bank, NatWest International, NatWest, Royal Bank of Scotland (in Scotland), Ulster Bank (in Northern Ireland) or Tesco.

• You must have an active debit card for your account
• You must have at least £10 available funds to withdraw from your account
• The amount requested must be within the daily withdrawal limit for your debit card
• We must have your correct mobile number in our records
• There is a maximum limit of 2 Get Cash withdrawals per 24 hours
• Get Cash limits apply for this service which is a maximum withdrawal limit of £130 every 24 hours
• Get Cash is available on Android and iPhone

• Access to the mobile app is protected using a passcode, your fingerprint or facial recognition.*
• No account information is stored on your device so there is nothing to worry about if you lose your phone.
• We regularly use recognised and independent security experts to validate the security of our mobile banking app.
• When using our app, you are also protected by our Secure Banking Promise

* Touch ID is available on selected Apple devices. Android Fingerprint is available on selected Android devices. Face ID is available on iPhone X and later models. Payment limits apply.

You can use our app to pay money to any UK bank account with just sort code and account number - all without a card reader*.

Send money to friends & family, pay bills or send money to accounts you have with other banks

You can also create, update or delete payee records and set up Standing Orders to schedule payments for future dates.

* Payments through the app are limited to £1,000 unless you have paid that payee through online banking in the past

You can use our app to move money between the accounts you hold with Isle of Man Bank.

This can help with budgeting or allow you to move money to your savings accounts with ease.

These transfers are instant and there are no limits to how much you can transfer.

You can use Pay Your Contacts to send up to £250 a day to someone from your Mobile Banking app using just their mobile number.

Pay Your contacts uses the industry wide Paym service.

Our app allows you to set up nicknames for your accounts:

• Select the account you want to rename
• Tap the 'more' menu (⋮ on Android or ⋯ on iOS)
• Enter your new name e.g. 'New Car' or 'Holiday Savings'

You can also customise the greeting shown when you log into the app:

• Open the 'Profile' section of the app
• Tap 'Settings' 
• Tap 'Personal Greeting'