Coronavirus (COVID-19) Support

We're here to help you

An update from us

We understand that these are uncertain times, and many of you may be worried. If you’re concerned about being affected financially or being unable to get to the branch due to coronavirus, we’re here to help.

We'll use this page to let you know what help and support is available, and to give you updates on our services.

Support for our Personal & Premier customers

We know that you may be worried about being impacted financially due to coronavirus (COVID-19). We have put a range of measures in place to help support you if you're experiencing financial difficulties as a result of the outbreak.

Please note that if you decide to call us, calls may be recorded for training and monitoring purposes.

How we can help you:

Supporting our business customers

If you are concerned about being impacted financially due to coronavirus (COVID-19), or being unable to get to the bank, we are here to support you.

If you need our help please speak to your usual point of contact or get in touch.

How we can help your business:

Business Loan: We're part of the Disruption Guarantee Scheme

We want to reassure you that we are working closely with local government to ensure that you can continue to operate during this difficult time.

Through a Government Disruption Guarantee Scheme, our existing Business Banking customers (Sole Traders, Partnerships, Limited Companies, Charities and Clubs and Societies) can apply for a loan to assist trading through this period.

We are welcoming interest in the Disruption Guarantee Scheme via our NatWest International brand, therefore clicking above to find out more will take you to the NatWest International website for information.

Your application will be processed with Isle of Man Bank once you have been accepted onto the Scheme.

Beware of scammers

We want to keep you safe. Scammers are taking advantage of the worry and uncertainty being caused by coronavirus (COVID-19). It could be easy to let your guard slip, but keeping your money safe and secure really is more important than ever.

Don’t become a victim – by sharing the tactics scammers are using right now, we can help you keep yourself, your family, friends and those in your local community safe. For more information on how we can help keep you and your money safe and secure, please visit our security centre.

Ways to bank with us

We understand the importance of banking from the security of your own home. Our range of digital banking services could help.

Our mobile app

Manage your finances from the palm of your hand with our mobile app

Check your balance, pay bills, transfer money, get cash without your card and more with the Isle of Man Bank mobile app.

Our Mobile App is available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.

Online banking

Keep track of your finances 24/7 with our online banking service

Manage your sterling accounts, transfer money, pay bills, manage direct debits and standing orders and manage text alerts online.

Online banking is available to customers aged 11+ with an Isle of Man Bank account.

Something else we can help you with?