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Text alerts

Make your banking easier by using text messages

With our range of Alerts you can stay up to date with your finances and keep track of certain changes to your account. This provides you with increased security because you’ll notice if something unexpected happens on your accounts.

The Alerts service is available to mobile phones registered with a UK, Channel Islands or Isle of Man mobile phone provider.

Activity Alerts

Get a text message when you carry out certain activities on your account - you stay informed and secure.

Balance Alerts

Receive weekly text messages to your mobile phone showing the balance on your account.

How to register and manage your Alerts

Online Banking - the quickest and easiest way to register

If you're an Online Banking customer, you can register and manage your Alerts online. If you are not registered for Online Banking sign up today.

Over the phone or at your local branch

If you have an eligible sterling current or savings account with NatWest you can update your Alerts at your local branch or via Telephone banking.

If you come into a branch, please bring your debit card with you or some form of photo identification such as a current passport or current photo card driving licence.

Important information

We will not charge you for using our Alerts service. However, your network operator may charge you for receiving a text alert from us or for sending a mobile text message to us.

Please remember we will never ask you for your PIN or Password details by text or email.

Get in touch

  • Call us on
    01624 637000

Lines are open: Mon to Fri 9.00am-5.00pm (excluding public holidays).
Calls may be recorded