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Community account

Ideal for not for profit organisation

Our community account is designed exclusively for non-profit organisations, such as clubs, societies, churches, associations and charities.



A community account gives you a range of services to make it easy for you to manage your organisation's finances.

No charges and much more

Provided the turnover on your account is less than £1 million each year, you'll pay nothing for making withdrawals and deposits. There are other benefits as well, including:

  • Instant access - you can have a debit card that you can use at most cash machines
  • Interest on your funds - tax-free, if this applies to your organisation
  • Round the clock banking - access to your account information online 24/7
  • Record keeping - easy-to-read statements and a choice of how often you receive statements
  • No minimum balance - it's easy to open an account

Subject to status, you'll pay nothing for deposits and withdrawals if your organisation's annual turnover is less than £100,000. The following standard tariff applies where annual turnover exceeds this amount.

There are two tariffs:

Standard menu tariff

Ideal if you pay in money on a regular basis. You pay only for the services you use, plus a basic monthly account maintenance charge.

Auto free tariff

This could be ideal value if your organisation makes a lot of automated payments. There's no charge for making standing orders, Direct Debits and regular automated credits, and no limit to the number of free transactions you can make.



Rates and fees
TransactionStandard menu tariffAuto free tariff
Payments out: Manual71p each84p each
Payments out: standing order45p each0p each
Payments out: Direct Debits40p each0p each
Payments out: other automated debits40p each0p each
Receipt in: manual/automated76p/22p each84p/0p each
Cash in - branch66p per £10096p per £100
Cash out - branch66p per £10096p per £100
Autopay payments50p50p
BACS files processed£5.00£5.00
Telephone Bill or Direct Payment Service40p0p
Automated credits22p0p
Non - automated credits76p84p
Cash exchange£1.75 per £100£1.85 per £100
Cash paid in pre-sealed envelopes (only available to existing users)40p per £10040p per £100
Cash Centre notes in14p per £100 paid in20p per £100 paid in
Cash Centre notes out14p per £100 withdrawn12p per £100 withdrawn
Cash centre sealed/coin in16p20p
Cash paid in - centrally15p12p
Cheques paid in - branch33p33p
Branch Faster Payment£3£3
Night safe deposits£2 per item£2 per item
Account maintenance charges£6.00 per month£3.75 per month
Minimum charge per month£10.00 per monthN/A


Charges are applied monthly, calculated on the services you've used. You'll receive around 14 days' notice of amounts to be charged, along with details of our calculations.

If you have to pay account charges in any of the charging periods shown below (left hand column), we will take them from your account on the dates in the right hand column.



Monthly charging periodsDate taken from your account
5 December - 31 December 200929 January 2010
01 January - 29 January 201026 February 2010
30 January - 26 February 201031 March 2010
27 February - 01 April 201030 April 2010
02 April - 30 April 201028 May 2010
01 May - 28 May 201030 June 2010
29 May - 02 July 201030 July 2010
31 July - 03 September 201030 September 2010
04 September - 01 October 201029 October 2010
02 October - 29 October 201030 November 2010
30 October - 03 December 201031 December 2010
04 December - 31 December 201031 January 2011
Quarterly charging periods Date taken form your account
05 December 2009 - 26 February 201031 March 2010
27 February - 28 May 201030 June 2010
29 May - 03 September 201030 September 2010
04 September - 03 December 201031 December 2010

Charges for other services are available on request.




Charges for additional services
Management time, statements, returned cheques and letters about your loans or overdraftno charge
Stopping payment instructions (e.g. a cheque unless it's lost or stolen)£10
Obtaining a special cheque clearance£15
Credit opened£12 to set up
Duplicate records (e.g. copy of statement)£5 per request
Certificates of balance£8 each
Business audit certificates£27.50 (free for clubs, societies and charities)
Banker's opinion£8.50
CHAPS£23
Returned items 'outwards'£35 each (maximum charge of £140 per day)
Paid referral fee£30 each day an item is referred prior to payment (maximum charge of £180 per month)


Unarranged borrowing

Customer's returned items Unpaid item fee

An unpaid item fee of £35 (subject to a maximum of £140 per day) will be payable if:

  • you informally request an overdraft by issuing instructions for a withdrawal or other payment; and
  • the payment cannot be met from the funds in your account or any unused arranged overdraft; and
  • we decide in our discretion not to make the payment. The fees are charged on the day we decide not to make the payment.

Paid referral fee

A paid referral fee of £30 will be payable if:

  • you informally request an overdraft by issuing instructions for a withdrawal or other payment; and
  • the payment cannot be met from the funds in your account or any unused arranged overdraft; and
  • we decide in our discretion to make the payment so that an unarranged overdraft is created or increased. We only charge one paid referral fee per day, even if more than one item is paid from your account on that day. The total fee for a calendar month, capped at £180 per month, will be debited to your account on the sixth business day of the month after the month in which the transactions took place. The paid referral fee is payable in addition to interest.

Get in touch


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Call us

Call us on
01624 637000


Lines are open: Mon to Fri 9.00am-5.00pm
(excluding public holidays).
Calls may be recorded